Apogee ONEv2 keeps resetting

Alan Stern stern at rowland.harvard.edu
Tue Mar 22 19:03:00 CET 2022


On Sun, Mar 20, 2022 at 02:15:40AM +0100, Petr Janecek wrote:
> Hi,
>    I'm trying to use Apogee ONEv2.  From usb dumps under
> macos or windows it seems like a usb Class Audio 2.0
> device, but in linux, it keeps resetting every two seconds
> or so.  It keeps resetting even when the snd-usb-audio
> driver is disabled, so the problem is probably at a lower
> level.

Can you post the log output on a system where snd-usb-audio is disabled?

>   The messages below are from v5.16.16, but it behaves
> the same no matter what I plug it into.
> 
> [  253.708616] usb 3-8: new high-speed USB device number 6 using xhci_hcd
> [  253.899363] usb 3-8: New USB device found, idVendor=0c60, idProduct=0017,
> bcdDevice= 1.05
> [  253.899370] usb 3-8: New USB device strings: Mfr=1, Product=2,
> SerialNumber=3
> [  253.899373] usb 3-8: Product: ONEv2
> [  253.899375] usb 3-8: Manufacturer: Apogee
> [  253.899377] usb 3-8: SerialNumber: 0C12FF2020204652334D513A7A2A9B
> [  253.960901] mc: Linux media interface: v0.10

Any idea where that line came from?

You should try capturing a usbmon trace showing what happens when the 
device is plugged in and then resets.  Preferably on a system where 
snd-usb-audio is disabled.

One other thing you might try: Disable runtime PM for USB ("echo -1 
>/sys/module/usbcore/parameters/autosuspend" before plugging in the 
device).

Alan Stern


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