[alsa-devel] ASOC on OMAP3+twl4030

[Mark Brown]

On Thu, Oct 23, 2008 at 12:11:37PM +0530, naveen krishna ch wrote:

> I am reporting an issue for last 4 days and i am not getting enough response
> fromt he mailing list.

...

> I am getting very less replies against my issue am i posting to wrong people
> or what
> can any one tell me how can i make use of this mailing list to its fullest

Just to emphasise what John said, you can't rely on any particular
support level from the community - the responses will depend on a range
of factors, including things like how busy the people involved are.

You can normally help getting a response by providing as much
information as possible about your problem and the steps you have taken
to resolve it - this makes it very much easier for people to reply
since, for example, it's more likely that something will jump out at
them.  These web pages contain some suggestions on the sorts of thing to
do in your e-mail to help get the best response (the second one is more
targetted at end users than developers but is still useful):

	http://www.catb.org/~esr/faqs/smart-questions.html 
	http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

With the kernel community it can also help to send direct copies of your
mail to people who have worked on the relevant code since people may
either miss postings on mailing lists (there is often a lot of traffic)
or in some cases not be subscribed to the lists at all.  This doesn't
apply to all free software projects - you should check the normal
standards for a given project before doing this.

I also see that Jarkko has already suggested that in this particular
case you contact the OMAP kernel developers - I'd suggest following up
that route as well.

If you need guaranteed responses or more detailed responses than you are
able to obtain from the community the usual approach is to work with
people with whom you have a commercial relationship - for example, your
chip or software vendors, or consultants you have employed.