Re: [alsa-devel] Realtek ALC294 Intel Sunrise Point-LP HD Audio driver - sound does not work
On Tue, 13 Nov 2018 19:11:18 +0100, Tomasz PrzybyX2 wrote:
Hello Takashi,
Does the headphone work?
No.
For making the headphone working, you don't need any jack detection, in general. You can disable the auto-mute mode. And, at best, avoid PulseAudio for the basic testing in this level.
If both headphone and speaker don't work even with the statically enabled routing, I have no idea what's wrong. You really need to ping ASUS for a better help. It's vendor-specific things, after all.
thanks,
Takashi
Internal speakers are muted Headphones and external speakers connected via JACK output combo are muted . Even with `options snd_hda_intel index=0 model=dell-headset-multi` custom flag
QUOTE from arch wiki https://wiki.archlinux.org/index.php/Advanced_Linux_Sound_Architecture#Corre...
Correctly detect microphone plugged in a 4-pin 3.5mm (TRRS) jack On some modern laptops you may have a combined 3.5mm headset jack, instead of two separated ones, which may not be correctly detected by default. To make ALSA correctly detect plug-in status on your 3.5mm jack, you could put the following line into your /etc/modprobe.d/alsa-base.conf :
# options snd_hda_intel index=0 model=[YOUR_MODEL_SETTING] For complete list of options put in [YOUR_MODEL_SETTING], see HD-Audio-Models.txt. Tested with Gigabyte Aero15 2017 (P65 Model), with ALC255 and set model to dell-headset-multi.
See main bug report
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485
Others forum issue reports:
https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-i...
https://forum.ubuntuusers.de/topic/asus-zenbook-lautsprecher-ohne-funktion/
One more report from me:
[manjaro@manjaro ~]$ pactl list sinks Sink #0 State: SUSPENDED Name: alsa_output.pci-0000_00_1f.3.analog-stereo Description: Built-in Audio Analog Stereo Driver: module-alsa-card.c Sample Specification: s16le 2ch 44100Hz Channel Map: front-left,front-right Owner Module: 6 Mute: no Volume: front-left: 30129 / 46% / -20.25 dB, front-right: 30129 / 46% / -20.25 dB balance 0.00 Base Volume: 65536 / 100% / 0.00 dB Monitor Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor Latency: 0 usec, configured 0 usec Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY Properties: alsa.resolution_bits = "16" device.api = "alsa" device.class = "sound" alsa.class = "generic" alsa.subclass = "generic-mix" alsa.name = "ALC294 Analog" alsa.id = "ALC294 Analog" alsa.subdevice = "0" alsa.subdevice_name = "subdevice #0" alsa.device = "0" alsa.card = "0" alsa.card_name = "HDA Intel PCH" alsa.long_card_name = "HDA Intel PCH at 0xef528000 irq 130" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-0000:00:1f.3" sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.id = "9d71" device.product.name = "Sunrise Point-LP HD Audio" device.form_factor = "internal" device.string = "front:0" device.buffering.buffer_size = "352800" device.buffering.fragment_size = "176400" device.access_mode = "mmap+timer" device.profile.name = "analog-stereo" device.profile.description = "Analog Stereo" device.description = "Built-in Audio Analog Stereo" alsa.mixer_name = "Realtek ALC294" alsa.components = "HDA:10ec0294,10431a00,00100004 HDA:8086280b,80860101,00100000" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" Ports: analog-output-speaker: Speakers (priority: 10000, not available) analog-output-headphones: Headphones (priority: 9000, available) Active Port: analog-output-headphones Formats: pcm [manjaro@manjaro ~]$This is common issue.
Tomasz
W dniu 13.11.2018 o 18:37, Takashi Iwai pisze:
On Sat, 10 Nov 2018 14:42:01 +0100, Tomasz PrzybyX2 wrote:
Hello Devs
Lots of users with Intel Sunrise Point-LP HD Audio driver (ALC294) (snd_hda_intel) have major issue. Not sound at all. Only crackling from external speakers OR silence from internal notebook speakers. Tried fix with extra boot flags does not work at all.
Does the headphone work? If yes, it's possibly either a wrong pin config or some extra stuff needed to drive the speaker amp. In the latter case, only vendors know the details.
Takashi
Also affected Asus VivoBook R542UF
Machine: Type: Laptop System: ASUSTeK product: VivoBook 15_ASUS Laptop X542UF v: 1.0 serial: <filter> Mobo: ASUSTeK model: X542UF v: 1.0 serial: <filter> UEFI: American Megatrends v: X542UF.303 date: 03/15/2018 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Sound Server: ALSA Kernel: 4.19aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0Dmesg parts
[ 12.342528] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [ 12.342531] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 12.342533] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [ 12.342535] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0 [ 12.342536] snd_hda_codec_realtek hdaudioC0D0: inputs: [ 12.342538] snd_hda_codec_realtek hdaudioC0D0: Mic=0x1b[ 12.634171] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18 [ 12.634389] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input19 [ 12.634563] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input20 [ 12.634737] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input21 [ 12.634905] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input22 [ 12.635045] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input23Regards
Tomasz
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Takashi Iwai