[alsa-devel] No sound output on Zen AIO 27 Z272SD_Z272SD

Derek Gordon derek at derekgordon.com
Sat Apr 13 15:55:28 CEST 2019


Okay, just for safe keeping here I tested this on mainline 5.1 as well.
Same results.  No audio from any sources.

On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek at derekgordon.com> wrote:

> I installed alsa-tools via repo.
>
> I booted the latest 4.18.x kernel from Ubuntu.
>
> root at derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20
> SET_COEF_INDEX 0x35
> nid = 0x20, verb = 0x500, param = 0x35
> value = 0x0
> root at derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20
> SET_PROC_COEF 0x8968  // set PDB floating
> nid = 0x20, verb = 0x400, param = 0x8968
> value = 0x0
> root at derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b
> SET_COEF_INDEX 0x01
> nid = 0x5b, verb = 0x500, param = 0x1
> value = 0x0
> root at derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b
> SET_PROC_COEF 0x8540
> nid = 0x5b, verb = 0x400, param = 0x8540
> value = 0x0
> root at derek-Zen-AIO-27-Z272SD:/home/derek#
>
> No audio for Youtube.com, local MP3, or the "test speakers" option in
> Ubuntu settings.
>
>
>
>
> On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou at realtek.com> wrote:
>
>> Hi,
>>
>> 1. Use Windows to boot to see if there is no sound?
>> If there is no sound in Windows, it may be a problem with codec or amp,
>> to be sent back to ASUS for repair.
>>
>> 2. Please turn on the following values with hda-verb (alsa-tool ->
>> hda-verb)
>> ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35
>> ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968  // set PDB floating
>> ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01
>> ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540
>>
>> Please turn on the sound(mixer), play a song.
>> If there is a sound. Can Kai-Heng help me get a PATCH file.
>>
>> Best regards
>> pshou
>>
>> -----原始郵件-----
>> 寄件者: Kailang <kailang at realtek.com>
>> 寄件日期: 2019年4月3日 17:12
>> 收件者: Kai-Heng Feng <kai.heng.feng at canonical.com>;
>> alsa-devel at alsa-project.org
>> 副本: tiwai at suse.com; Derek Gordon <derek at derekgordon.com>; Pshou <
>> pshou at realtek.com>
>> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD
>>
>> Add Pshou.
>>
>> -----Original Message-----
>> From: Kai-Heng Feng <kai.heng.feng at canonical.com>
>> Sent: Wednesday, April 3, 2019 4:33 PM
>> To: alsa-devel at alsa-project.org
>> Cc: tiwai at suse.com; Kailang <kailang at realtek.com>; Derek Gordon <
>> derek at derekgordon.com>
>> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD
>>
>> Hi,
>>
>> Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1].
>>
>> We’ve tried "model=alc256-asus-aio” but it doesn’t work.
>>
>> Seems like this platform needs something different than
>> ALC256_FIXUP_ASUS_AIO_GPIO2.
>>
>> [1] https://bugs.launchpad.net/bugs/1821936
>>
>> Kai-Heng
>>
>> ------Please consider the environment before printing this e-mail.
>>
>


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